We are committed to maintaining the trust and confidence of our visitors to our website. We will never share your personal data with third-party services or use it for any purpose other than that described in this policy and throughout our website.
This policy explains how we collect and use your data and comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations).
Planet Quince Ltd and this website comply to the DPA (Data Protection Act 1998) and already comply to the GDPR (General Data Protection Regulation). We will update this policy accordingly after the completion of the UK’s exit from the European Union.
When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.
We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
When you submit an entry on our contact form, we will store the specific data you have submitted (name, email address and optional phone number) on our server until such time that the entry has been reviewed and responded to.
Alternatively you can email us at info@planet-quince.com to ensure no data is stored when you communicate with us.
We will retain personal data we process on behalf of our customers for as long as needed to provide our services. Planet Quince Ltd will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
You are entitled to access the personal information that we hold, as well as request its deletion at any time. Please email your request to info@planet-quince.com.
We keep our privacy notice under regular review. This privacy notice was last updated on 1 November 2019.
Planet Quince Ltd uses temporary cookies (small text files stored on a computer). We use them to identify you in a coded form, not using your personal information, to enhance the experience when you browse the site and improve the way it works.
We need your permission to use cookies and will take your continued use as permission. You may delete and block all cookies from our site by changing your browser settings, but, this will affect the functionality of our website and you may not be able to access all or parts of the site.
We make use of several web analytic tools, which tell us how people use our website. They use cookies to see how often people visit the site, how long they stay, and which pages they use. We use this information to make it easier to get what you want from our site.
If we include content from other sites, such as YouTube videos, they may use cookies to track how people are using their site.
For more detailed information about cookies please visit www.allaboutcookies.org
If you complete forms on our site we may use cookies so that we can auto-fill these details if you were to browse around the site. We may also place a cookie on your computer when you have provided your email address (provided you have opted to receive communications from us) so that next time you visit, we can send a link directly to your email to prevent you from having to complete all the details again.
If you have any questions about our privacy policy or comments about the use of cookies on our website please email us at info@planet-quince.com.